If you’ve ever wondered ”How do I come up with goal values if my site is not an e-commerce site?” The answer: you can probably come up with intelligent values for your own set of goals. For example, if you know that 1 out of every 100 PDF downloads on your site results in a $500 sale, you can assign a value of $5 to that download. Other examples of goals are newsletter sign-ups, product sales, and visits to your “contact us” page.

The answer can be found in the sometimes overlooked $/Visits column found in the Google Analytics conversion reports, including Campaign Conversion, Source Conversion, Overall Keyword Conversion and CPC vs Organic Conversion. In fact, because this metric is found in so many reports, you can compare per-visit values for organic search referrals, paid keywords, CPC campaigns — and almost anything else you can think of. It’s a great comparison metric that can help you shift your marketing budget to high-performing traffic sources and keywords.

 

 

 To calculate $/Visits, Google Analytics adds and averages the total “revenue” from your conversions. This revenue might be from e-commerce sales or from static values that you assign to non-ecommerce goals. Thus, as with any endeavor, goals and goal values are necessary. You’ll need to set them up in order to see metrics such as $/Visits as well as ROI and RPC (Revenue per Click), which you’ll find indispensable for optimizing your keyword buys.

Once you have defined a value for these pages (which you can set in the Goal Value field within your Goal Settings page), you can better conceptualize the value of your website and your online advertising. Then you can explain it to others with data, to back up any marketing or design choices you make. You can also measure the success of your design or marketing experiments, by observing goal values to find out what works best.

What is the average value of a visit from a certain website worth to you? Can you, for instance, measure the average value of a visit to your site from someone who clicks on your AdWords ad as compared to someone who gets to your website by typing your URL directly into their browser? (See google[cpc] versus direct[none] in the image below - click to enlarge.)

By Jeff Gillis, Google Analytics Team & Alden DeSoto, Google Analytics Team

This entry was posted on Sunday, July 2nd, 2006 at 10:15 am and is filed under Google Analytics. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.